Sign up

Docs

Falcon docs

In Falcon, everyone who knows a business shapes the same AI agents and workflows, and the agents pass work to each other.

You shape each agent in plain words. Several people can work on the same agent, and nothing reaches customers until someone makes a version Live.

Agents run on Amazon Bedrock AgentCore, in Falcon’s AWS account or your own. Everything you can do in Falcon is also available to AI assistants over MCP.

Falcon is in a private pilot. Some features are live, some are being tried with pilot companies, and some are still to come. Each page says which.

Getting started

  1. Sign in and set up your workspace

    Sign in with a code sent to your email. The first administrator claims the workspace and chooses how people sign in.

  2. Invite your team

    Invite the people who will build and look after agents, and give each a role.

  3. Build your first agent

    Start from a starter or a description. Write its instructions, then add knowledge and tools.

  4. Add the people and places it speaks as

    Add an identity for each person or place the agent acts for, with their details and hours.

  5. Connect your apps and channels

    Connect the apps, mailboxes and numbers the agent needs, and choose where customers can reach it.

  6. Test it, make it Live, and add a workflow

    Talk to the draft, make a version Live, then start it from the events that matter to you.

Guides

  • Sign-in and your account

    How people join their company in Falcon, sign in without a password and look after their own settings.

    8 in pilot · 1 coming next

  • Agents

    Build an agent in plain words, give it skills, knowledge and tools, test it, then make a version Live.

    22 in pilot · 4 coming next

  • Identities

    The people and places your agents speak as, each with its own details, hours and ways to be reached.

    11 in pilot · 3 coming next

  • Workflows

    Chain agents and steps together, start them from events, and decide what happens when someone replies.

    15 in pilot · 4 coming next

  • Connections

    Connect the apps, mailboxes, numbers and storage your agents and workflows use.

    9 in pilot · 2 coming next

  • Company settings

    People, roles, security, models and spend limits, billing, the audit log and your data.

    14 in pilot · 1 coming next

  • Reports

    Counts and costs for agents and workflows, never what people said.

    4 in pilot · 1 coming next

  • Ask Falcon

    An assistant on every page that explains what you are looking at and can make changes for you, with your say-so.

    3 in pilot

  • MCP and API

    Everything you can do in Falcon, an AI assistant or your own code can do too, within your access.

    4 in pilot · 1 coming next

Reference

  • Every feature

    The complete list, grouped by area, with what is live today.

    107 features: 0 live, 90 in pilot and 17 coming next.

  • API and MCP reference

    Every operation an assistant or your own code can call, grouped by area.

  • Glossary

    The words Falcon uses, in plain language, in alphabetical order.

  • Choose how to run Falcon

    Run your agents with Hosted by Falcon, or in your company's own AWS account. You build them the same way in both.

  • Connect your assistant

    Use Falcon from Claude, ChatGPT, Cursor, VS Code or another AI assistant over MCP. It signs in as you and can do only what you can do.

  • Worked examples

    Real requests and payloads for webhooks out, request maps and the failure handler, ready to copy.

  • Troubleshooting

    What each problem code means and what to do about it, with the exact title the error shows.

For AI assistants: every page is also Markdown. Add .md to its address, or start from llms.txt, the index, or llms-full.txt, every page in one file.