What a Teams message does
Ready to receive starts a conversation with the agent you named. Paused accepts the message and starts no agent.
On Connections › Microsoft Teams, after Set up Microsoft Teams. The header is the status.
| Status | What a message does |
|---|---|
| Not set up | Nothing is received yet. Save the ids to start. Receiving turns on when you save. |
| Ready to receive | Verified messages start a conversation with this agent. If no agent id is saved, verified messages are accepted and no conversation starts until you paste one. |
| Paused | Paused. Verified messages are accepted and no agent starts. Turn Receiving back on and press Save. |
Agent that answers is the agent those conversations use. The help under the field says: Paste the agent's id. Messages in Teams start a conversation with this agent.