Connect an app
Sign an app in from Apps so agents and workflows can use that account. Connect opens the app's own sign-in.
An app that is on the list and not signed in shows Not connected. Choose Connect. You can also reach sign-in from Add when this server can connect the app.
Who signs in
When the panel offers Who signs in, pick one:
- Sign in as the company (one account for every agent).
- Each person signs in to their own account when first needed.
When it also offers How people sign in, Standard sign-in is ready to use and nothing else is set up. Your own sign-in app is under Advanced: Set up your sign-in app, then Client ID and Client secret. The secret is kept encrypted and is never shown again.
Finish on the app's page
- Read what the app asks for. If it has not said, the panel says you will see that on the app's own sign-in page.
- Choose Continue to the app and finish there. Do not paste a password or token into Ask Studio.
- When it works, the row says Connected.
Needs reconnecting means the sign-in expired. Choose Reconnect. Waiting for sign-in means it has not finished. If it did not finish, the page says so: choose Connect again. GitHub asks a different question. See Connect GitHub.