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Verify a work domain

On Trusted domains, add a work domain, create its DNS TXT record, and choose Check now. Proof gives nobody a staff seat.

In the company settings rail, choose Trusted domains. The address is /settings/security/trusted-domains. The heading is Trusted domains. The line under it is Prove the work domains your company controls. Domain proof gives nobody a staff seat. Only a company administrator can change the list. Anyone else sees Only a company administrator may change trusted domains.

Add a work domain

  • The section is Add a work domain. The note is Each subdomain needs its own proof. Personal email domains cannot be used.
  • Enter Work domain, such as example.com, and choose Add domain.
  • A personal email domain is refused with Personal email domains cannot be added. A domain another company already uses says Another company already uses this domain. Ask to join that company. An empty or unusable name says Enter a work domain, such as example.com.
  • When it is added, the page says Domain added. Create the DNS record below, then choose Check now.
  • With none yet, the page says No trusted domains yet.

Create the DNS record and check it

  • Under Proof, open DNS proof. The note is Create this TXT record with your DNS provider. Keep it in place so the proof can be checked again.
  • Copy TXT record name and TXT record value and create that record with the DNS provider.
  • Choose Check now. While it looks, the page says Looking for the record...
  • Not found: The record was not found. Check its name and value, then try again. Found: Domain verified. The status becomes Verified.
  • Before that the status is Needs verification. Last checked says Not checked yet until the first check.

Automatic checks aren't running yet. Use Check now to check the record. A missing record is not found until someone chooses Check now.

Pause or remove

  • Pause this domain says Pausing prevents access. Checking the proof never removes your pause. A pause you set reads You paused it. A proof that went missing reads Its proof went missing. The status is Paused.
  • A check that finds the record while you have paused it says Domain verified. Access remains paused. Turning the pause off says Your pause was removed. Current proof still determines access. A check that still cannot find the record says The proof is still missing. Access stays paused.
  • Remove domain opens Remove trusted domain. Cancel leaves it. Removing ends member access through this domain. The page says recorded data stays and this does not erase memory. Afterward: Domain removed. Member access through this domain has ended; recorded member data is retained.

Saving, pausing or removing can open Confirm it's you. The line is Change trusted domains asks for your second step before anything changes.