Terms of Service
1. Agreement
These terms govern use of Falcon Studio ("the Service"), provided by Lead Capital ("Falcon", "we"). By using the Service on behalf of a company ("Customer"), you agree to these terms for that company and confirm you are authorised to do so. If a separate signed agreement applies, it takes precedence.
2. The pilot
The Service is in a pilot. Features may change, be limited or be withdrawn, and we may suspend or end access with reasonable notice. Pricing, if any, is agreed with each Customer.
3. Accounts
Customer is responsible for who it invites, for keeping sign-in methods secure, and for all activity in its workspace. Tell us promptly at noc@lead.com about any unauthorised use.
4. Acceptable use
Customer must not use the Service, or let its agents be used, to:
- break any law, including laws on privacy, consumer protection, telemarketing, spam and messaging;
- send unsolicited or deceptive messages, or impersonate any person or organisation;
- harass, threaten or harm anyone, or create or share unlawful content;
- infringe others' intellectual property or privacy rights;
- interfere with, probe or overload the Service, or get around its security or spending limits;
- make decisions with legal or similarly significant effects on people without appropriate human review.
We may suspend use that we reasonably believe breaks these rules.
5. Customer content and consent
Customer keeps ownership of the content it puts in the Service and the messages its agents send and receive. Customer grants us the rights needed to host and process that content to provide the Service. Customer is responsible for its content, for having the rights to use it, and for obtaining and recording any consent required from the people its agents contact, including consent for text messages, calls and email, and for honouring opt-outs.
6. Third-party services
The Service connects to model providers, apps and messaging services that Customer chooses. Their terms govern their services, and we are not responsible for them.
7. Fees
Any fees, usage charges and spending limits are as agreed with Customer. Customer is responsible for usage in its workspace within the limits it sets.
8. Confidentiality and privacy
Each party will protect the other's confidential information. Our handling of personal information is described in our Privacy Policy.
9. No warranty
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. AI output can be wrong; Customer is responsible for reviewing how its agents act.
10. Limitation of liability
To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or lost profits, revenue or data. Falcon's total liability arising from the Service is limited to the amounts Customer paid for the Service in the 12 months before the claim, or US$100 if greater.
11. Ending use
Customer may stop using the Service at any time. We may suspend or end access for breach of these terms. On closure, Customer data is deleted as described in the Privacy Policy.
12. Governing law
These terms are governed by the laws of the United States and of the state in which Lead Capital is organised.
13. Changes and contact
We may update these terms and will notify Customers of material changes. Questions: noc@lead.com
Draft pending legal review.