Ask Studio settings

In the company settings rail, under Agent setup, choose Ask Studio. The address is /settings/ask-studio. The heading is Ask Studio. The line under it is What Ask Studio knows how to do for your people, the house rules it follows here, and how much it may do each time they ask. Anyone who can open the page can read it. Changing it says Only an administrator can change these. or, for the limits, Only an administrator can change these limits.

What Ask Studio knows how to do

The first section is What Ask Studio knows how to do. The note says Ask Studio follows a short playbook for each part of the Studio, picks the ones that fit each request, and checks facts in the docs. A playbook that always applies shows Always and Followed on every request. House rules can't change it. The others sit in one fold named The count playbooks it picks from for each request (for three, The 3 playbooks it picks from for each request). If none are listed: Ask Studio isn't on for your company yet.

Your house rules

• Your house rules are rules for your people, on top of its own: your naming, who approves what, your house style. With none: No house rules yet.
• An administrator chooses Add a house rule. The fields are Name, What Ask Studio should do (plain words, as you'd tell a new colleague) and Use it for. Use it for is Every request, or one playbook. Save keeps it. Cancel closes the form.
• Give it a name. Another rule has this name. Say what Ask Studio should do. Keep it under 4,000 characters.
• Each saved rule has a switch named Use and the rule's name, plus Edit and Remove. A change saves at once and says Saved.
• At 20 rules the button stops and the page says You can have up to 20.
• Someone who cannot change them sees Only an administrator can change house rules and reference pages.

Reference for Ask Studio

Reference for Ask Studio holds facts about your company it can look up, such as your stores, teams or product names. With none: No reference pages yet. Add a page asks for Title and What it says. Give it a title. Keep it under 12,000 characters. Edit and Remove sit on each page. At 10 pages it says You can have up to 10. Saving says Saved. If someone else saved first: Someone changed these. Look again, then save.

Lower limits for chat and tasks

• Each chat turn may use up to is the chat section. Turn on Set lower limits for chat to set Model rounds, Tool calls, Time (seconds), Tokens, Spend (USD) and Hand work on (levels deep). Each one says Up to the most allowed here. A higher number says The most allowed here is that amount.
• Each task may use up to is the task section. Turn on Set lower limits for tasks to set Steps and Spend (USD).
• Turning a switch off clears that lower set. Ask Studio's own limits apply instead.
• Choose Save limits. The page says Limits saved. If they changed while you were editing: Someone changed these limits. Look again, then save. If the save fails: The limits couldn't be saved. Try again. If they cannot be read: These limits can't be read right now.

While someone is asking, a playbook or house rule that is too long to send says An Ask Studio playbook or house rule exceeds the 8,000-character limit. Ask an administrator to shorten it or publish a shorter version before asking again. What happens when a limit is reached is on Ask Studio limits.