> Index of every Falcon docs page, for assistants: https://falcon.com/docs/llms.txt

# What a Slack message does

Tagging the company Slack app starts an agent when Slack is on. Paused turns that switch off. Test mode keeps the message in Studio.

This is the company app on **Connections › Slack**, after [Set up Slack](https://falcon.com/docs/set-up-slack).

## When it is on

- The status **Live** means: People can tag the app in Slack to reach their agents.
- The switch **People can tag the app to reach their agents** says: When on, tagging the app starts agents for the people who may use them.
- If it is not clear which workflow a message is for, an AI check picks the most likely one. If it is not sure enough, the app asks the person to choose from a short list.

## Paused

The status is **Paused**, or **Paused by** the person who paused it. Choose **Resume Slack** to turn it back on. The switch **People can tag the app to reach their agents** is off. The page says tagging starts agents when that switch is on.

## Test mode

Test mode is on: messages are kept here, not posted. They stay on the Slack page. They are not sent into Slack until you turn test mode off.

## An agent or a workflow people name

On an agent, **Available in Slack** says: People tag @ your app and name it, and it answers in the thread. On a workflow, the same tag starts it. The message, channel, thread, and who wrote it become its start fields, and the result goes back in the thread.

- **Name people say** is what they type after the app's name. Lower-case letters, numbers, and dashes.
- **Answers in Slack** is **On** or **Paused** for that agent or workflow. Pausing it does not pause the company app.
- **Channels**: type a channel name to find it. Leave it empty for every channel the app is in. Direct messages always work.
- **Who may start it** is everyone who may use it in Studio, or only the people you pick.

## Related

- [Set up Slack](https://falcon.com/docs/set-up-slack)
- [What a Teams message does](https://falcon.com/docs/teams-messages)
- [Connections](https://falcon.com/docs/connections)