> Index of every Falcon docs page, for assistants: https://falcon.com/docs/llms.txt

# Phone and texts

On Connections, Phone and texts, the company's numbers are each tied to one identity on one agent.

Open **Connections**, then **Phone and texts**. The page says: The company's phone numbers, each tied to one identity on one agent.

## How would you like to connect?

- **Use our service.** Get a number and manage calls, texts, and usage here. **Business details** are filled in once for the company. Carriers check them before your numbers can make signed calls and send US texts.
- Where the server does not support buying numbers yet, the page says: Runs once the server supports it. You can look through the settings here; nothing is saved or bought yet.
- **Connect your own account.** Already have an account with a phone provider? Connect it and use its numbers here. Where that is not switched on, the page says: Connecting your own phone account is not switched on here yet.

## The company's numbers

Search with **Search numbers**. Each number is tied to one identity on one agent.

- **Attach** puts it on an identity on an agent. The page then says: Attached. It now rings that identity on that agent.
- **Not attached**: callers hear that this number isn't in service.
- **Detach** takes it off that identity and agent. The company still owns it. Callers hear that it isn't in service, or are forwarded to a number you type.
- **Release** sets it aside for release in seven days. Billing continues until release is confirmed. **Cancel scheduled release** keeps it. Once released, it may never come back.

A sender that shows your name and logo on texts is a separate page: [Register a text sender](https://falcon.com/docs/text-sender).

## Related

- [Register a text sender](https://falcon.com/docs/text-sender)
- [Turn on an agent's email](https://falcon.com/docs/agent-email)
- [Connections](https://falcon.com/docs/connections)