> Index of every Falcon docs page, for assistants: https://falcon.com/docs/llms.txt

# A channel is Paused

Paused on Slack or Microsoft Teams means that channel is not starting agents. Resume Slack, or turn Receiving back on and save.

**Paused** is a status on a channel, not a failed run and not an app that says **Not connected**. Turn that channel back on. Messages are not answered while it stays paused.

## Slack

Open **Connections**, then **Slack**. The status is **Paused**, or **Paused by** the person who paused it. Choose **Resume Slack**.

On one agent or workflow, **Answers in Slack** is **On** or **Paused**. **Paused** there is that agent or workflow. Switch it back on. The company app on **Connections › Slack** has its own **Paused** and **Resume Slack**. What a message does in each state is on [What a Slack message does](https://falcon.com/docs/slack-messages).

## Microsoft Teams

Open **Connections**, then **Microsoft Teams**. The header is **Paused**. **Receiving** is off. Turn **Receiving** on and press **Save**. **Saved** means it kept the change. What a message does while the header says **Paused** is on [What a Teams message does](https://falcon.com/docs/teams-messages).

## Words that are not this Paused

- An agent's **Email** page says **Email is on** or **Email is off**. It does not say **Paused**. See [Turn on an agent's email](https://falcon.com/docs/agent-email).
- A workflow's **State** of **Paused** on the Workflows list is the workflow. It is not the Slack or Teams channel.
- **Reports › Needs me**, chip **Not delivering**, means: A channel that has stopped delivering messages. **Open** goes to that channel. That list is not the same as the **Paused** status.

## Related

- [What a Slack message does](https://falcon.com/docs/slack-messages)
- [What a Teams message does](https://falcon.com/docs/teams-messages)
- [Set up Slack](https://falcon.com/docs/set-up-slack)
- [When a run failed](https://falcon.com/docs/run-failed)